Effective Date: February 26, 2025
Last Updated: February 26, 2025
Introduction
Welcome to Black Luxe Car! By booking or using our limousine services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before booking or using our services. You should not use our services if you disagree with these terms.
Services Provided
Black Luxe Car offers luxury limousine services, including airport transfers, weddings, corporate events, special occasions, and other transportation needs. All bookings are subject to availability and confirmation.
Booking and Payment
- Booking Process: To make a reservation, you will need to provide accurate information, including pick-up and drop-off locations, travel dates, special requests, and contact details.
- Payment: Payments must be made at the time of booking or as otherwise agreed upon. We accept credit/debit cards and other payment methods.
- Cancellation Policy: Cancellations must be made 48 hours before the scheduled service. Cancellations made after this period may incur a cancellation fee.
- No-Show: In the event of a no-show, the full booking fee will be charged.
Pricing and Charges
- All prices are quoted when booking and are subject to change.
- Additional charges may apply for any extra services, extended hours, special requests, or delays due to client actions (e.g., late arrivals or changes to the itinerary).
- A surcharge may apply for events like holidays or peak seasons.
Client Responsibilities
- Punctuality: You are responsible for being at the designated pick-up location at the scheduled time. Failure to do so may result in delays or additional charges.
- Behavior: Clients and their guests are expected to behave respectfully. Black Luxe Car reserves the right to terminate the ride if passengers are disruptive, abusive, or engage in inappropriate behavior.
- Personal Property: You are responsible for your belongings. We are not liable for any lost, stolen, or damaged property.
Vehicle and Chauffeur Conduct
- Chauffeur Responsibility: Our professional chauffeurs are responsible for safely driving the vehicle. They are not responsible for changes to the itinerary or any personal requests beyond their role as drivers.
- Vehicle Condition: Our vehicles are well-maintained and regularly inspected. In the rare event of a mechanical breakdown, we will do our best to provide an alternative vehicle.
Liability
- Limitation of Liability: Black Luxe Car is not liable for any damage or loss to personal property, delays, accidents, or injuries caused by factors beyond our control (weather, traffic, accidents, or road closures).
- Force majeure: We are not responsible for any failure or delay in providing services due to unforeseen circumstances, including, but not limited to, acts of nature, strikes, or government restrictions.
Privacy and Data Protection
We are committed to protecting your privacy and handling your personal information securely. Please take a look at our [Privacy Policy] for details about how we collect, use, and protect your data.
Modification of Services
We reserve the right to modify or cancel services for operational reasons, including vehicle unavailability, force majeure events, or other unforeseen circumstances. In such cases, we will let you know immediately and, where applicable, offer a suitable alternative.
Changes to Terms and Conditions
Black Luxe Car reserves the right to update or amend these Terms and Conditions anytime. Any changes will be posted on our website with the updated "Effective Date."
Governing Law
The laws of the State of California govern these Terms and Conditions. Any disputes arising from using our services shall be subject to the jurisdiction of the courts in California.
Contact Us
If you have any questions about these Terms and Conditions, don't hesitate to get in touch with us at:
📍 Black Luxe Car
📞 (408) 693-5785