Effective Date: February 26, 2025
Last Updated: February 26, 2025
Introduction
At Black Luxe Car, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our limousine services, visit our website, or communicate with us.
By using our services, you agree to collect and use information per this Privacy Policy.
Information We Collect
We may collect the following types of personal information from you:
- Personal Identifiable Information (PII): Name, phone number, email address, billing address, and payment details.
- Trip & Booking Information: Pick-up and drop-off locations, travel dates, special requests, and preferences.
- Technical Information: IP address, browser type, device information, and website usage data.
- Communication Data: Any messages, emails, or inquiries sent to us.
How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm bookings
- To communicate with you about your reservations and service updates
- To provide customer support and improve our services
- To process payments securely
- To send promotional offers and updates (only with your consent)
- To comply with legal obligations
Sharing of Information
We do NOT sell or rent your personal data. However, we may share your information with:
- Payment Processors: To securely process transactions.
- Drivers & Affiliates: To fulfill your ride request.
- Legal Authorities: If required by law or in case of fraud prevention.
Data Security
We take strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include **encrypted transactions, secure data storage, and access controls**.
Cookies & Tracking Technologies
We use cookies and analytics tools to improve our website experience. You may disable cookies in your browser settings, which may affect certain website features.
California Consumer Privacy Act (CCPA) Rights
As a resident of California, you have certain rights under the **California Consumer Privacy Act (CCPA)**:
- Right to Know: You can request information about the categories and specific personal information we have collected about you over the past 12 months.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You can request that we do not sell your personal information (we do not sell your information, but this is a CCPA requirement).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.
To exercise these rights, don't hesitate to get in touch with us at [email protected]
Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy policies and encourage you to review their terms.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."
Contact Us
If you have any questions about this Privacy Policy or to exercise your CCPA rights, don't hesitate to get in touch with us:
📍 Black Luxe Car
📞 (408) 693-5785