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- What types of vehicles do you offer?
Answer: We offer SUVs and Sedans. Our fleet is well-maintained and designed to provide comfort and style for all occasions.
- How do I make a reservation?
Answer: You can easily make a reservation through our website by filling out the booking form or calling our customer service team. Please provide details such as the date, time, pick-up location, and destination to secure your booking.
- How far in advance should I book my limo?
Answer: We recommend booking for standard rides at least 24-48 hours in advance. However, we advise booking several weeks ahead for events like weddings, proms, or special occasions to ensure availability.
- What is included in the rental price?
Answer: Our rental prices generally include a set number of hours, driver service, and fuel. Additional services, such as decorations, special requests, or extended hours, may incur extra charges. Don't hesitate to get in touch with us for a detailed quote.
- Are there any additional fees?
Answer: Additional fees may include gratuity for the driver, tolls, parking fees, or overtime charges if the ride exceeds the agreed-upon time. We will be sure to provide a detailed breakdown before your trip.
- Can I bring food or drinks in the limo?
Answer: Yes, you are welcome to bring food and drinks into the limousine. However, please be mindful of potential spills or messes. Some vehicles may have restrictions, so please check with us in advance.
- What is your cancellation policy?
Answer: Cancellations made at least 48 hours before the scheduled pick-up time are eligible for a full refund. For cancellations made within 48 hours, a partial refund or credit may apply, depending on the situation.
- Do you provide weddings, proms, and other special events services?
Answer: Absolutely! We provide luxury transportation for weddings, proms, bachelor/bachelorette parties, corporate events, and more. Please let us know your event details, and we'll make sure to tailor the service to meet your needs.
- What happens if my flight is delayed?
Answer: We monitor flight arrivals to adjust the pick-up time accordingly. There is no extra charge for delays due to flight schedules, and we will be there when you arrive.
- Are your drivers licensed and insured?
Answer: Yes, all our drivers are fully licensed and insured and undergo thorough background checks. We prioritize safety and professionalism to ensure a smooth and secure experience.
- Can I request a specific driver?
Answer: While we do our best to accommodate specific requests, driver assignments are subject to availability. We’ll ensure a qualified, professional driver is assigned to your reservation.
- What if I need to extend my reservation during the ride?
Answer: If you need to extend your ride, please let the driver know as early as possible. Extensions are subject to vehicle availability and may incur additional charges.
- What safety measures do you have in place?
Answer: The safety and well-being of our passengers are our top priorities. Our vehicles are regularly maintained, and drivers follow all traffic laws and safety protocols. We also ensure our vehicles have safety features like seat belts and first-aid kits.
- Can I get a quote before booking?
Answer: Yes! We offer free, no-obligation quotes. Contact us with your event details, and we’ll estimate an accurate price.
- Do you offer transportation for corporate events?
Answer: Yes, we provide transportation for corporate events, conferences, business meetings, and airport transfers. Please let us know your schedule, and we'll ensure we provide timely and professional service.